Ko99 Terms & Conditions — Please Read Before Use

1 Introduction & General Overview

Welcome to the ko99 platform. These terms and conditions ("Terms") form a legally binding agreement between ko99 and all its users. By accessing ko99's website, mobile app, or any of its services, you are considered to have automatically accepted these Terms.

These terms and conditions have been written in plain, clear language with Bangladeshi users in mind. However, in the event of any legal dispute, the English version shall be considered final. ko99 reserves the right to amend these terms at any time, and continued use of the platform following any changes will be deemed acceptance of the updated terms.

Ko99 is an internationally licensed online gaming platform operated by a registered company that complies with the regulations of the relevant gaming authorities. ko99's terms and conditions are reviewed regularly and updated as needed.

2 Account Registration & Eligibility

To open an account with ko99, you must meet the following requirements. Providing accurate and truthful information during registration is mandatory. ko99 reserves the right to close any account opened with false or incorrect information at any time.

• You must be 18 years of age or older.
• Each individual may register only one account. Multiple accounts using the same name, address, phone number, or payment method are strictly prohibited.
• The name, address, and identity information you provide must be completely accurate and up to date.
• Keeping your account password confidential is your responsibility. You must not allow anyone else to access your account.
• Citizens of countries where online gaming is prohibited by law are not permitted to use ko99.

After account registration, ko99 may initiate a verification process at any time. During this period, your withdrawals may be temporarily put on hold. To ensure a smooth KYC process, please have the required documents ready in advance.

3 Bonus & Promotion Terms

All ko99 bonuses and promotions are subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus. Wagering requirements, validity periods, and maximum withdrawal limits may vary by bonus.

• Welcome Bonus: New members get a 100% bonus on their first deposit. To withdraw this bonus, a minimum wagering requirement of 20x the total bonus amount must be met.
• Reload Bonus: The wagering requirement for the weekly reload bonus is 15x.
• Cashback: Cashback bonuses can be withdrawn directly but must be wagered once.
• Bonus Validity: Any bonus not used within 30 days of being credited will be automatically cancelled.
• Multiple Bonuses: Multiple bonuses cannot be active at the same time. A new bonus cannot be claimed until the existing one has been settled.

Ko99 reserves the right to modify, suspend, or cancel any promotion or bonus offer at any time. For full details on bonuses, Promotions page View it.

4 Deposit & Withdrawal Policy

Ko99's deposit and withdrawal terms are clear and straightforward. We support several payment methods including bKash, Nagad, Rocket, and bank transfer.

Deposit Rules

• Minimum deposit amount: BDT 500.
• Deposits must be made from a payment account registered in your own name.
• Deposits from third-party accounts will not be accepted and any such transactions will be returned.
• Deposits are usually credited to your account instantly. If you experience any issues, please contact the support team.

Withdrawal Rules

• Minimum withdrawal amount: BDT 1,000.
• Withdrawals will only be sent to the same payment method used for the deposit.
• Withdrawals will not be processed until KYC verification is complete.
• Withdrawal processing time: 3 minutes to a maximum of 24 hours.
• Maximum daily withdrawal limit: BDT 500,000.

5 Betting & Gaming Rules

Ko99 has its own rules and conditions governing betting and gaming. Each game's individual rules apply separately. The following general betting rules must also be followed:

• Once a bet is placed, it cannot be cancelled unless a technical issue causes the game to be interrupted.
• If a technical error affects the outcome of a game, ko99 reserves the right to void that round.
• If a match is cancelled or postponed in Sports Betting, your stake will be fully refunded.
• Bets must be confirmed before odds change in live betting.
• Ko99 reserves the right to void any winnings obtained during a system error or abnormal circumstances.

All games on ko99 are powered by RNG (Random Number Generator) technology, which is regularly audited by independent third parties. This ensures that every game outcome is completely random and fair.

6 Prohibited Activities & Cancellation Policy

Any of the following activities constitute a direct violation of ko99's terms and conditions. If detected, the account will be permanently closed and any winnings will be forfeited.

• Operating multiple accounts or claiming multiple bonuses.
• Opening or operating an account using another person's identity.
• Using software or automated systems to gain an unfair advantage.
• Using ko99 for money laundering or any illicit financial transactions.
• Tampering with or hacking the platform's security systems.
• Any dishonest or fraudulent activity against other users.
• Creating artificial betting patterns to farm bonuses.

Ko99's security team monitors all transactions and activity 24/7. Any suspicious activity is acted upon immediately, and law enforcement agencies are engaged when necessary.

7 Responsible Gaming Policy

Ko99 believes gaming is entertainment, not addiction. We encourage our members to play responsibly and provide a range of tools and features to support that.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can self-suspend your account for a set period at any time.
• Session Timer: Set a time limit for each gaming session.
• Reality Check: You will receive periodic reminders about your gaming time and spending.

8 Privacy & Data Protection

Ko99 takes the protection of your personal information seriously. In accordance with our privacy policy, any information you provide is used solely for the purpose of delivering our services.

• Your personal information is never sold or shared with third parties.
• Information may be required to be disclosed in response to legal obligations or regulatory requests.
• All data is protected with 256-bit SSL encryption.
• You may request access to, correction of, or deletion of your account data.

For more details, visit our Privacy Policy Read the page.

9 Changes to Terms & Termination

Ko99 reserves the right to amend, update, or cancel these terms and conditions at any time. Changes will be announced on the website, and users may be notified by email for significant updates.

• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• Ko99 reserves the right to suspend or close any user's account at any time and for any reason.
• If an account is closed, any valid balance will be returned through the designated process.
• If an account is closed due to a breach of terms, no balance or bonuses will be refunded.

For any questions about these terms and conditions, please contact our support team or FAQ Page View it.

10 FAQs