Ko99 Privacy Policy — Our Commitment to Protecting Your Data

1 Introduction

Welcome to ko99. We understand that sharing personal information online raises many questions. Your trust means everything to us. This privacy policy explains clearly — what data ko99 collects, why we collect it, how we keep it secure, and what your rights are.

This privacy policy applies to the ko99 website, mobile app, and all related services. By using the ko99 platform, you are considered to have accepted this privacy policy. Please read it carefully before registering.

If this policy changes, we will update the "Last Updated" date at the top of the page. For significant changes, you will be notified by email. ko99's privacy policy is built in accordance with international data protection standards and is regularly audited by third parties.

2 What Data We Collect

Ko99 only collects information that is genuinely necessary to provide our services. Requesting excessive or unnecessary data goes against our policy.

Directly provided information

Information you provide when you register or use our services:

• Full name, date of birth, and gender
• Email address and mobile number
• Residential address (country and city)
• Payment details (bKash/Nagad number, bank account)
• National ID or passport copy required for KYC verification

Automatically collected information

Certain information is collected automatically when you use ko99:

• IP Address & Device Type
• Browser type and operating system
• Time and duration of page visits
• Gaming activity & betting history
• Transaction history and payment information

3 How your information is used

Ko99 uses the data it collects for the purposes listed below. Each purpose is clearly stated so you know exactly where your information is being used.

4 Who your information is shared with

Ko99 never sells your data. However, we may share limited information with trusted partners to deliver our services. These partners are held to the same strict privacy standards as ko99.

5 Data Protection Measures

Ko99 follows industry-leading standards to protect your data. Our security framework is built in multiple layers, keeping your information safe under any circumstance.

• Encryption: All data transfers are secured with 256-bit TLS/SSL encryption.
• Password Hashing: Your password is never stored in plain text. bcrypt hashing is used.
• Two-Step Verification: Two-Factor Authentication (2FA) is available for added account security.
• Server security: Our data centers operate in compliance with the international security standard ISO 27001.
• Regular Audits: Third-party security experts conduct regular system assessments.
• Access Control: Only authorized personnel can access specific data.
• Data Backup: All data is regularly stored in encrypted backups.

6 Your Privacy Rights

Ko99 believes every user should have full control over their own data. That is why we guarantee the following rights:

• Right to access your data: You can request a copy of the data ko99 holds about you at any time.
• Right to rectification: You may request correction of any inaccurate or outdated information.
• Right to erasure: You may request deletion of your data, subject to specific conditions.
• Right to Restrict Processing: You may request that the processing of your data be restricted under certain circumstances.
• Right to Portability: You can receive your data in a structured format (such as CSV).
• Right to Object: You may object to marketing communications or to specific processing of your data.
• Right to withdraw consent: Any previously given consent can be withdrawn at any time.

To exercise any of these rights, reach out to our support team. Requests are typically responded to within 30 business days.

7 Data Retention Period

Ko99 does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements.

When the retention period expires, data is securely and permanently deleted or anonymized so that you can no longer be identified.

8 Cookies & Tracking Technologies

Ko99's website and app use cookies and similar technologies. Cookies are small text files stored on your device that help make your experience smoother and more personalized.

• Essential Cookies: For login sessions and security — the site cannot function properly without these.
• Performance Cookies: To understand which sections of the site are used most — fully anonymous.
• Functional Cookies: To remember your language, timezone, and preferences.
• Analytics cookies: To collect site usage statistics — without any personal identification.

Ko99 does not use any third-party advertising tracking cookies. All our analytics are handled entirely within our own systems.

9 Protection of Minors' Data

Ko99 is strictly for users aged 18 and above. We do not knowingly collect data from minors. Age is verified at registration and identity is confirmed through the KYC process.

If we become aware that a user is under 18 years of age, the account will be suspended immediately and the associated data will be deleted.

10 International Data Transfer

Ko99 is an international platform. Your data may be stored on servers in different countries. However, the following guarantees always apply during any data transfer:

• Data is always transferred in encrypted form.
• The country to which data is transferred maintains adequate data protection laws.
• Recipient organizations are held to the same strict privacy standards as ko99.
• Standard Contractual Clauses for international data transfers are followed.

11 FAQs